Effect of Work-Life Balance Practices and Working Culture on Hybrid Employee Job Satisfaction: Study on IT Industry

Abstract

With technology, there often comes an inflection point where multiple different breakthroughs converge, forever transforming industries and the wider world. When it comes to office work, it feels like we have reached that stage. Information and Communications Technology (ICT) is now so advanced that employees can complete their tasks from almost any location, upending working dynamics that have been in place for generations. A hybrid culture is a work environment with a mix of employees working on-site while others work remotely as well as a mix of both. This splitting of time between on-site and remote has become more common as we emerge from the global pandemic. In a hybrid workplace, culture should promote attitudes and actions that support both on-site and remote employees in maintaining good health, contentment, productivity, and alignment with the company’s objectives. Tools, regulations, and procedures alone, however, fall short. So, it should come as no surprise that the vast majority of workers do not wish to leave their jobs permanently. They do, however, desire more flexibility, and smart organizations will face a significant challenge in striking the right balance. According to Gerd Leonhard, chief executive of The Futures Agency, “Pure online working will be difficult, due to the human relationships. But hybrid working is here to stay. The companies that don’t understand this will be suffering from lack of access to talentâ€. There is a lot of potential for the hybrid workplace to boost job satisfaction and lower attrition. Employees can more easily sense how their professional and personal lives are integrated, which is one explanation. Just fewer rigid patterns; it doesn’t mean less effort.