Rajpurohit, R. C. S., and Swati Surana. “Impact of CRM Dimensions: A Comparative Study of Public and Private Sector Banks in Jodhpur”. ANVESHAK-International Journal of Management 4, no. 1 (January 1, 2015): 148–163. Accessed November 5, 2024. http://iimpanveshak.in/index.php/anveshak/article/view/120209.